Perpetual Strata Management offer a suite of strategic services to the residential property sector servicing the Victoria, New South Wales and Queensland residential property markets.
We work closely with developers to deliver a tailored purchaser experience post sale to achieve successful settlement outcomes with a customer service focus.
Our services are easily tailored to suit the size of your project and our commitment to customer services means you will receive a premium service every step of the way.
Preparation and management of defect reports
Defect liability period management
Valuation inspections and reporting
Customer experience strategy
Reporting and Analysis
Key handover services
Scheduling and attendance at purchaser inspections
Community engagement and development
Project Marketing Strategy
Financing and broker referrals
Preparing project specific settlement information packs and FAQs
Weekly project and settlement risk reporting
Purchaser information sessions
Undertaking and reporting on builder’s defect inspection
Tailored, ad-hoc support to in-house teams
Proven effective communication plans and plan reviews.